Conversion Rate Optimization

Turn more visitors into buyers with a data-driven CRO program designed for ecommerce growth.

Lots of traffic, little conversions

The average online store converts only 2.5-3% of visitors, leaving 97% of potential revenue untapped.


  • Most ecommerce businesses waste their marketing budget with an imbalanced spending ratio: $92 on customer acquisition vs just $1 on conversion
  • Companies make UX decisions based on opinions, not data
  • Ecommerce teams struggle to identify where users abandon the journey
  • Marketers cannot determine which messaging, imagery, and offers truly resonate with various customer segments
  • Managers miss growth opportunities by guessing instead of testing

WE OPTIMIZE FOR CONVERSION

Optimize your store systematically for tangible ROI

  • End-to-end CRO

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    From visitor to purchase, optimize every step of your ecommerce funnel based on experimentation and customer behaviour insights.

  • Constant conversion improvement

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    Systematically increase the percentage of visitors who complete desired actions with multi-level funnel analysis, precise identification of conversion barriers at each customer journey stage.

  • Cross-device & full-funnel focus

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    Optimize the complete customer journey across desktop, mobile, and tablet – not just isolated pages.

  • Segment-level optimization

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    Tailor experiences to high-value customer segments rather than aiming for one-size-fits-all improvements.

  • Insight-driven decisions

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    Keep testing regularly and convert technical findings into strategic insights that support product, pricing, and marketing strategies.

benefits

Lift conversion rates to top level without increasing traffic spend

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    Boost conversions

    Lift conversion rates from average (2.5%) to best-in-class

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    Improve ROI

    Experience revenue increase for every 1% improvement in overall conversion rate

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    Reduce CAC

    Save budget by reducing customer acquisition costs through more efficient conversion

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    Get more sales

    Decrease cart abandonment rates through checkout optimization

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    Satisfy customers

    Improve customer lifetime value by enhancing first purchase experience

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    Make better decisions

    Optimize your store by reliable A/B testing findings and stop guessing

Our process tailored to your business

01.

Conversion audit & baseline analysis

We establish your current conversion metrics across all key pages and segments, creating the foundation for measuring improvement.

 

02.

Data integration & enhanced tracking

We implement advanced event tracking to capture micro-conversions and user interactions that standard analytics miss.

 

03.

Qualitative research

We combine heatmaps, session recordings, and customer interviews to understand the “why” behind conversion barriers.

04.

Hypothesis development

We formulate data-backed hypotheses addressing specific conversion issues with measurable outcomes.

05.

Prioritization framework

We use our proprietary PIE (Potential, Importance, Ease) methodology to prioritize tests for maximum impact.

06.

Test design & execution

We create and implement A/B tests with statistical rigor to validate optimization hypotheses.

07.

Analysis & implementation

We analyze results, implement winning variations, and develop insights for subsequent optimization rounds.

08.

Continuous refinement

We establish an ongoing testing program with expanding scope and complexity based on previous learnings.

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What sets us apart

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Full-funnel optimization beyond just landing pages

A cross-funnel CRO approach and combination of qualitative insights with quantitative data allows us deeper understanding of user behaviour and delivering overall better results.

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Channel efficiency analysis

By examining conversion patterns across traffic sources, we provide actionable intelligence on which acquisition channels deliver not just traffic, but qualified prospects.

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Pricing strategy optimization

Our experiments identify price sensitivity thresholds across different product categories and customer segments, informing margin-maximizing pricing strategies.

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Customer segmentation intelligence

Our analysis reveals which customer segments deliver the highest lifetime value, not just conversion rates, enabling more strategic resource allocation.

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Competitive positioning clarity

Through A/B testing of different value propositions, we uncover precisely which aspects of your offering most effectively differentiate you from competitors in customers’ minds.

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Marketing message refinement

We translate successful on-site messaging experiments into insights for broader marketing campaigns, ensuring consistent effectiveness across all channels.

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Statistical validation required for every change

We work by an evidence-driven approach requiring statistical significance for all optimization decisions.

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Systematic optimization process

We focus on sustainable conversion systems rather than one-time fixes.

Your questions

Our answers

01 How quickly will we see results from CRO?
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Most clients see initial results within 4-6 weeks after implementation of the first test round. However, CRO is most effective as an ongoing program, with compounding benefits typically appearing after 3-6 months of continuous optimization.

02 What level of traffic do we need for effective testing?
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While higher traffic allows for faster testing, we can implement effective CRO strategies for sites with as few as 10,000 monthly visitors. For lower-traffic sites, we focus on higher-impact elements and may extend test durations to ensure statistical validity.

03 How do you determine which elements to test first?
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We prioritize based on three factors: (1) potential impact on conversion, (2) importance to your specific business goals, and (3) ease of implementation. This data-driven approach ensures we focus on changes that will deliver the greatest ROI.

04 Will testing slow down our website?
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No. We implement tests using enterprise-grade testing platforms with minimal impact on site performance. For speed-sensitive elements, we utilize server-side testing to eliminate any perceivable loading delay.

05 How much involvement is required from our team?
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We work collaboratively but efficiently with your team. Typically, we require 2-4 hours per week from key stakeholders during the initial research and strategy phase, and then 1-2 hours weekly during active testing periods for reviews and approvals.

06 How do you measure success beyond conversion rate?
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While conversion rate is our primary metric, we track multiple secondary metrics including average order value, revenue per visitor, customer acquisition cost, and return on ad spend. We also monitor long-term metrics like customer lifetime value and repeat purchase rate to ensure optimizations create sustainable growth.

07 How do your CRO insights extend to broader business applications?
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Our testing program reveals profound insights about customer preferences, price sensitivity, messaging effectiveness, and competitive differentiation. We translate these technical findings into strategic recommendations that inform product development, marketing strategy, and organizational priorities beyond the website itself.

08 How do you ensure your recommendations align with our business goals?
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We begin every engagement with a thorough understanding of your business model, growth objectives, and competitive landscape. Our testing hypotheses are directly linked to your specific business goals, ensuring that insights generated are immediately relevant to your strategic priorities.

CONTACT US

Get clarity – drive conversions

Krzysztof Surowiecki
Senior Manager Commercial Analytics
Tomasz Tołłoczko
Senior Manager Consumer Analytics

Book free consultation

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