UX Audit – uncover hidden conversion gaps
Increase conversions & revenue by turning reliable user behavior data into clear UX improvements.
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Pain points
UX issues block your revenue growth
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You may be losing up to 15% of leads
Your contact form may not work on specific devices, your checkout may break in edge cases. That’s how you silently lose leads or sales.
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80% of users may abandon due to friction
Mandatory account creation, unclear delivery costs or missing trust signals during checkout can drive the majority of users away at the final step.
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Over 70% of your traffic is mobile – but the experience isn’t
If your mobile journey is not thumb-friendly, loads slowly or hides key CTAs below the fold, you are losing the dominant segment of your audience.
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Your ad budget isn’t converting
Without fixing UX bottlenecks, paid traffic efficiency drops and ROAS suffers because users hit friction points that may be prevented.
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You lose time on aesthetics discussions
Internal discussions focus on button colors while critical issues such as non-functional search or confusing navigation remain unresolved.
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You risk repeating the same mistakes
Spending thousands on a new website without diagnosing real problems often leads to rebuilding the same ineffective experience in a new visual form.
Make your website sell as good as it looks
benefits
Turn UX into measurable business growth
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Immediate conversion uplift
Fixing critical friction points – especially in checkout or forms – often results in rapid revenue growth days after implementation.
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Smarter development investment
Your team focuses only on changes with real business impact, avoiding costly rebuilds of unused features.
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Stronger customer retention
With a comprehensive UX audit service you improve experience and build trust among users to increase the likelihood of repeat purchases.
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Competitive advantage
As most websites offer average usability, refining key details positions your brand as professional and premium.
Transform user behavior insights into higher conversion rates
PROCESS
From data to prioritized action plan
Turn UX insights into measurable growth
User journey mapping & optimization
You gain clarity on your highest-value customer paths and remove friction, unclear CTAs and unnecessary distractions – so users move smoothly toward conversion.
Drop-off point analysis
You understand exactly where and why users leave – whether on product pages, search results or in the cart – and recover lost revenue with targeted fixes.
Value proposition clarity review
Make sure users immediately understand what you offer, why it matters and what to do next – strengthening trust and increasing the likelihood of conversion.
Cross-sell & up-sell strategy for higher AOV
You increase average order value by presenting additional offers at the right moment – when users are most likely to add more to their cart, not abandon it.
Mobile-first experience verification
You deliver a seamless mobile experience where key conversion elements are visible, accessible and thumb-friendly – and win back mobile customers who previously dropped off due to friction.
CONTACT
Uncover hidden conversion opportunities
Book UX audit
Your questions
Our answers
A UX audit is a diagnostic tool that directly impacts financial performance – not just visual design. Here’s what you gain from a professional service run by a website UX audit company:
Conversion growth:
It removes bottlenecks (e.g., complicated checkout, unclear navigation) that block sales. Research consistently shows that investment in UX delivers multiple returns.
Lower support and development costs:
Identifying issues early is far less expensive than rebuilding a finished system. An intuitive website also reduces the number of customer service inquiries.
Data-driven decisions:
Instead of guessing what “doesn’t feel right,” you receive a report based on heuristics and analytics, allowing you to prioritize development work according to ROI.
The most effective user experience audit services combine quantitative analysis (data) with qualitative insights (user behavior). Here’s a proven process:
Data analysis (Google Analytics/Hotjar): Identify pages with the highest bounce rates and points where users abandon their carts. These are your top priorities.
Cognitive walkthrough: Go through the purchase journey as a customer (on both mobile and desktop). Test the search engine (does it suggest relevant products?), product listing filters (are they useful?), and forms (do they require unnecessary information?).
Heuristic evaluation: Verify compliance with Nielsen’s 10 Usability Heuristics (e.g., does the system communicate status clearly, is the language understandable to users?). This is an industry standard.
Competitive analysis: Analyze how market leaders have solved the issues you are struggling with. Often, there is no need to reinvent the wheel.
The duration depends on the complexity of the store or application and the depth of analysis.
Standard timeline: A professional UX audit typically takes 2–4 weeks.
Small projects / startups: A “Red Route Audit” covering only key functions can be completed in 5–7 days.
Large e-commerce platforms: A comprehensive audit including user testing, team workshops & deep data analysis may take 5–8 weeks.
The factors affecting the timeline are: availability of analytics data, number of screens or templates to review, and decision-making speed on the client side.